Terms and Conditions
Please read carefully in conjunction with your booking confirmation and contact us immediately if there are any inaccuracies or you do not accept these Terms and Conditions. All bookings are subject to these Terms and Conditions, and you have 7 working days from the confirmation date shown on your booking confirmation to cancel without loss. After this time it will be considered that you have accepted and will be bound by these Terms and Conditions.
- A non-refundable 25% deposit is required to hold your booking for Cove Cottage.
- To finalise your booking, the balance payment must be received by the due date shown on your booking confirmation (usually 55 days prior to your date of arrival). Non-payment of the balance will cancel your booking and release your dates for other guests and your deposit will not be returned.
- The cottage will be available from 2pm on your day of arrival and must be vacated no later than 10am on your departure date unless previously arranged and confirmed in writing by ourselves.
- The maximum occupancy of this property is 4 persons and must not be exceeded.
- Damage to anything in and around the property must be reported to us immediately so that we can rectify the situation. At our discretion, we will expect damages or breakages to be paid for by the person who made the booking.
- Any persons or pets causing noise or behavior likely to cause annoyance to other residents will be asked to leave the premises immediately, along with the rest of their party, and no refund will be due.
- Pets are allowed at our discretion and must be declared at the time of booking and shown on the booking confirmation. We may refuse entry on arrival if we have not been previously notified.
- Pets are not allowed on the furniture or beds in the property. Muddy/wet paws must be cleaned and dried before pets are allowed into the property. Pets must be kept under control and not allowed to roam freely in the courtyard or outside area.
- We accept no responsibility for holidays cancelled or curtailed for reasons beyond our control.
- This is strictly a NO SMOKING property, no smoking is allowed at any time in the building or in the immediate outside area when the doors/windows are open.